Who We Are

Hobby Hive is a model shop and gaming centre based at 18 St Mary's Street, Bedford, MK42 0AS. We are committed to protecting and respecting your privacy in accordance with UK GDPR and the Data Protection Act 2018. We organise and manage the Bedford Tabletop Expo annually.

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What Data We May Collect

Depending on how you interact with us, we may collect:

• Your name and contact details (email, phone number, address) if you provide them voluntarily, for example when placing an order or making an enquiry

• Transaction records if you make a purchase

• Information you provide when you contact us directly
   

We do not collect sensitive personal data and we do not collect data from children without parental consent.

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Why We Use It
We use your data to:

• Process purchases and enquiries

• Contact you about orders, events, or products you have expressed interest in

• Send you newsletters or promotional information, where you have opted in

• Comply with our legal obligations
   

Legal Basis for Processing
We process your data on the basis of contract (to fulfil a purchase), legitimate interest (to communicate with customers about our business), consent (for marketing communications), or legal obligation where applicable.
 

How Long We Keep It
We retain customer records for as long as necessary to fulfil the purposes above, and in any event for no longer than 6 years for transaction records. Marketing preferences are retained until you unsubscribe.
 

Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, contact us at the address below.
 

You have the right to raise a complaint with the Information Commissioner's Office at ico.org.uk.
 

Sharing Your Data
We do not sell your personal data. We may share it with payment processors or delivery providers only as necessary to complete a transaction.
 

Contact
Hobby Hive, 18 St Mary's Street, Bedford, MK42 0AS contact@hobbyhive.uk